Customer Service

We want to make sure you are satisfied with your shopping experience! Below are answers to common questions or you can select a topic at left to learn more. Still have a question or problem? Please contact us and we'll be glad to help.


Frequently Asked Questions


Do you have a phone number where I can reach you?

Yes! You can reach us at: (423) 567-5263. If we are unable to answer, please feel free to leave a brief message on our mailbox or alternatively send us an email to info@carolina2california.com

Do you allow for returns?

Yes. Learn more about our return policy and process.

Do you charge sales tax?

We charge 6% sales tax on South Carolina shipments.

Do you keep my information confidential?

Absolutely! Our privacy policy explains.

Where are you located?

We are located near the NC/SC border in Upstate South Carolina.

What payment methods do you accept?

Visa, Mastercard, Discover, American Express, PayPal