Customer Service

We want to make sure you are satisfied with your shopping experience! Below are answers to common questions or you can select a topic at left to learn more. Still have a question or problem? Please contact us and we'll be glad to help.

Frequently Asked Questions

Do you have a phone number where I can reach you?

Yes! You can reach us at: (423) 567-5263. If we are unable to answer, please feel free to leave a brief message on our mailbox or alternatively send us an email to

Do you allow for returns?

Yes. Learn more about our return policy and process.

Do you charge sales tax?

We charge 6% sales tax on South Carolina shipments.

Do you keep my information confidential?

Absolutely! Our privacy policy explains.

Where are you located?

We are located near the NC/SC border in Upstate South Carolina.

What payment methods do you accept?

Visa, Mastercard, Discover, American Express, PayPal